All Systems Operational

About This Site

This page reports on problems that affect multiple customers. If you're encountering an IT problem that is not displayed here, please contact us to let us know.

Phone: 1300 724 817
Email: support@sigmatech.com.au

Please note that it can take a few minutes between reports of a fault and this page being updated. Consider subscribing for automatic notifications by clicking the button above.

You can check to see if other providers are also affected at these links:
Google: https://downdetector.com.au/status/google/
NBNco: https://downdetector.com.au/status/nbnco/
Telstra: https://downdetector.com.au/status/telstra/
Optus: https://downdetector.com.au/status/optus/

Uptime over the past 90 days. View historical uptime.
Helpdesk Action Timeframes Operational
Cloud Infrastructure Operational
Internet Connections Operational
Telephone PBX & Fax Operational
PBX & Fax Server Operational
Voice Gateway Operational
Website Hosting & DNS Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Internet outages state-wide
Resolved - No further issues have been detected. We will update the incident post-mortem once a full report has been received from upstream carriers. If you are still experiencing any internet problems, please contact our helpdesk. Thank you.
Sep 11, 12:51 AEST
Update - All affected services are now back online. We are continuing to monitor the situation.
Sep 11, 11:39 AEST
Monitoring - Internet connections are coming back online now. We are awaiting further updates from upstream carriers.
Sep 11, 11:25 AEST
Investigating - We are investigating reports of internet outages across QLD. We will provide an update as soon as more information is available.
Sep 11, 11:04 AEST

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Phone handsets disconnected
Resolved - Services were restored at 10:42am, and we have not had further report of disruption since. If you are still experiencing problems, please contact our helpdesk. Thank you for your patience.
Sep 9, 15:11 AEST
Monitoring - We have mitigated the active attack and are reviewing measures to prevent reoccurrence whilst we monitor the situation.
Sep 9, 10:42 AEST
Identified - We've identified that our infrastructure is under attack. This is overloading the system and preventing handsets from connecting. We are working urgently to mitigate and restore services. Thank you for your patience.
Sep 9, 08:30 AEST

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

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